Consumer information
Important consumer information on our services.
The Supplier would like to inform buyers who are consumers (i.e. natural persons who do not act within the scope of their business activity or within the independent exercise of their profession) of their right arising from Act No. 634/1992 Coll., on Consumer Protection, as amended, to resolve any consumer dispute arising from a concluded consumer contract out of court. The consumer may submit a proposal for the out-of-court resolution of such a dispute to the entity authorized to resolve such disputes between the Supplier and the Buyer – Consumer, which is
Czech Trade Inspection Authority
Central Inspectorate – ADR Department
Gorazdova 1969/24
120 00 Prague 2
E-mail: adr@coi.gov.cz
Web: coi.gov.cz/informace-o-adr/
Partner organizations
